Legal Documentation

Privacy & Data Protection

Effective Date: May 4, 2026

Your privacy is at the core of everything we build. This policy outlines exactly what happens to your data when you interact with Odoo Marketplace.

1. Data Collection Methods

Quick SummaryWe collect what you give us (name, email) and what your computer sends us (IP, browser type).

We collect information that identifies you ("Personal Data") in two ways:

Directly: When you create an account, purchase an app, or fill out a support form.
Indirectly: Via cookies and server logs that track your navigation patterns and device information.

2. Data Usage & Purpose

Quick SummaryWe use data to run the site, process payments, and keep things secure.

We use the information we collect for the following purposes:

  • Fulfillment: To process your orders and deliver download links.
  • Communication: To send you technical notices and respond to support requests.
  • Security: To detect and prevent fraudulent transactions and unauthorized access.
  • Improvement: To analyze how our Marketplace is used and improve our App recommendations.

3. Data Retention

Quick SummaryWe keep your data as long as your account is active, or as required by law.

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations.

4. Your Rights (GDPR/CCPA)

Quick SummaryYou own your data. You can ask us to see it, change it, or delete it.

Regardless of your location, we provide all users with the following rights:

  1. Access: Request a copy of the data we hold about you.
  2. Correction: Update any incorrect or incomplete information.
  3. Deletion: Request that we erase your data (subject to legal requirements).
  4. Portability: Receive your data in a structured, machine-readable format.

Third-Party Sharing

We do NOT sell your personal data. We only share it with trusted partners like Razorpay for payments andPostmark for email delivery. Developers only receive your email to provide technical support.